Hey Pharmacist...

The digital landscape is changing the way your patients want to manage their health, and with a shift in funding from items to services, we want to make sure our members are benefiting from these changes.

Your patients can now use our new services feature to book services from your pharmacy online through the Hey Pharmacist app or web.

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Save up to 20 hours a week with the new Hey Pharmacist Service Feature

We have been developing Hey Pharmacist a lot recently to include the ability for your patients to book a service at your pharmacy via the app and web, adding a whole new outlook on Hey Pharmacist as we’re not only making repeat prescriptions simple, but now connecting you with your community more than ever before.

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Hey Pharmacist comes with a lot of benefits, but changing to a new system can seem daunting. We break down some of the worries that you may be having, and explaining how you could benefit immensely from taking a closer look.

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Need someone to assist you setting up Hey Pharmacist in your store, or to show you how Portal works to keep track of your orders and service bookings? That’s what we’re here for! Our sales team will be traveling round to visit members in store to train you up on everything Hey Pharmacist.

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In October we partnered with HasHealth and began trailing our service bookings feature alongside the rollout of the flu vaccination service, giving patients the ability to book their flu jab via the Hey Pharmacist website instead of calling to book an appointment. With the feature fully integrated with the Hey Pharmacist Portal, members involved were able to stay up to date with service bookings.

However, our mission to make services simple doesn’t stop there…

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In this article, we  take the time to reflect on how Hey Pharmacist has grown in 2022, and how we’ll continue to push for an easier, more digital future for community pharmacy.

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This month, we’re giving some examples of how Hey Pharmacist benefits patients and pharmacists alike. Ensuring the coming winter’s months are a success, and your pharmacy runs smoother than ever before.

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Get real time data on patient sign ups, orders, and more with Portal reports.

Portal reports has been launched to make access to data easier for Portal users. You can now access almost real time data about your patient sign ups (via QR code), total orders, and divide of delivery and collection orders.

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The new services feature has been made possible thanks to our partnership with Has Health. If you use Hey Pharmacist Portal, you’ll be able to access the Has Health website using a secure single sign. You can then select the service you'd like to offer at your pharmacy.

Patients will be able to book services with just a few taps via the Hey Pharmacist website with a new widget that directs them to our partner website. Their request will be viewable to you, so you can keep up with bookings without worrying about losing track!

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You asked, we delivered. Now you can too!

With home delivery now fully available for you to enable in your store, we’re going to be homing in on the feature some more, and giving some examples of how your pharmacy could benefit from including it for your patients.

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You may be thinking, how can we make Hey Pharmacist even better? Well, we have no intention of slowing down! There are a lot of exciting plans and ideas that we’re very much looking forward to getting under development as soon as possible so that you, our members, can experience Hey Pharmacist to the max!

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Now that we’re heading into the next phase of the Hey Pharmacist adventure, we thought it would be a good time to take a look back at everything that we’ve achieved over the past year, and remind ourselves of the reason why Hey Pharmacist is the “app of choice for community pharmacy”.

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“The patients that are using it have found it really simple, they can’t believe how quickly prescriptions are coming through!”

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