Do you know the true impact of online on your business?

Always on!

In the last two years, digital technologies have advanced more rapidly than any innovation in our history – reaching around 50% of the developing world's population in only two decades and transforming the way we live our lives. From socialising to shopping and now managing prescriptions, patients want convenience, speed and control in the palm of their hand.

This is where Hey Pharmacist comes in. Hey Pharmacist, the "app of choice" for community pharmacy lets you lock your patients in through QR technology and provides you with the tools and information you need to protect and grow your business. Hey Pharmacist provides your patients with a secure connected service that brings you and your pharmacies closer than ever before. The ability to order 24/7, set reminders and even look after their loved ones medication through the linked patient future. Hey Pharmacist puts your patients in control.

The Hey Pharmacist Hub, trialled in January, provides you with a back-office solution that helps automate communication with your Hey Pharmacist customer and improve customer satisfaction. The Hub will be rolled out to members from March onwards.

The power of data

One of the tools we've developed for our members is a dashboard that provides you with insight into the impact of online competition on your business.

 

Did you know an average Numark member loses over 1,200 items to the largest 4 DSPs from their main three surgeries? The market share across Distance Selling Pharmacies has grown 78% in the last year alone. If this trend continues, there's a risk that your surgeries could be sending 2,147 items per month, equalling a loss of £1,882 gross margin per month to your business.

As part of the Hey Pharmacist service, we are developing a suite of reports that will help grow and protect your business. This information will be accessible via the Hey Pharmacist Hub and is included in your monthly fee of £60. In the meantime, contact your Numark account manager, who will be happy to share this insight with you.  

We are confident that the product pays for itself through the solutions and data we're providing as part of the Hey Pharmacist proposition. By retaining just 30 items a month, the service pays for itself.

If you want to know more about Hey Pharmacist or want to speed up the activation of this new service, speak to your Numark account manager today.