Hey Pharmacist Portal
The Hey Pharmacist Portal is a web-based tool that enables pharmacies to manage and communicate the status of a patient's medication order for both collection and delivery repeat prescription orders.
You can:
- Track & manage your patients collection or delivery, repeat prescription orders
- Change the order status in the portal and trigger patient notifications to inform them
- Send collection reminders to remind your patients to come and collect their orders
Patients will be more informed about the status of their order, when their order is being prepared, and when their order is ready to collect.
Opt in to Hey Pharmacist to access Portal
| Patient Benefits | Pharmacy Benefits |
|---|---|
|
Links patients directly to their own repeat medication list within their GP systems |
Ability to view and manage patient orders digitally |
|
Orders go directly into the GP workflow, saving NHS admin & prescriptions are generated quicker |
Ability to view orders that are with GP’s but not yet approved but gives you insight into your potential upcoming work |
|
Ability to open the app and get an instant view of where their collection order is up to |
Ability to send free of charge communication with your patients to update them on their order status - for both delivery and collection orders |
|
Email / Push Notifications are sent to notify them of the status of their order and reorder reminders for both collection and delivery orders |
Drives a reduction in non productive patient contact in person or on the phone |
|
Offers the patient the option of delivery direct from their pharmacy as well as collection |
Ability to send free reminders to patients reminding them to collect their orders |
|
Ability to manage delivery orders in the same system as collection |