2024/25 Community Pharmacy Assurance Framework (CPAF) screening questionnaire

The 2024/25 Community Pharmacy Assurance Framework (CPAF) screening questionnaire will be available for pharmacy contractors to complete for a 4-week period from Monday 1st July 2024 to Wednesday 31th July 2024.

Contractors must complete the screening questionnaire and, if required, the full CPAF questionnaire as it is part of the Terms of Service within the NHS pharmacy contract.

The questions will be published on the NHSBSA website ahead of 1st July 2024 to give contractors advance notice of these.  The questionnaire will consist of 10 questions and take approximately 10-20 minutes to complete.

The questionnaire should be completed on the NHS Business Services Authority (NHSBSA) Manage Your Service (MYS) portal.  Any contractors who are not yet signed up for MYS will be able to complete the questionnaire online.

Contractors will receive information and instructions on how to complete the screening questionnaires by email from the NHSBSA and if you have not received an email by Tuesday 2nd July 2024 you should contact the NHSBSA at pharmacysupport@nhsbsa.nhs.uk .

Responses to the questionnaire will help NHS England identify a small number of pharmacies that will be considered for a contract monitoring visit and/or asked to complete a full CPAF questionnaire.

If you need help completing the questionnaire Numark members can contact Information Services on 0800 783 5709 option 2.