Real Time Exemption Checking (RTEC)

In collaboration with NHS Digital and NHSBSA, our Real Time Exemption Checking (RTEC), powered by EMIS, is now available to all Numark Assist Connect users in England at no extra cost.

RTEC enables you to check if a patient is exempt by digitally referencing the NHSBSA database. RTEC will perform the check as part of your dispensing process, saving you time and improving accuracy.

Pharmacies in England will already have received a communication pack from the NHSBSA which includes the business change material, poster, and cover letter for your team and customers.

RTEC is available for the following exemptions:

  • Maternity exemption certificates
  • Medical exemption certificates
  • Prescription prepayment certificates
  • HC2 (full help) certificates
  • Income-related Employment and Support Allowance
  • Tax credit Exemption certificates
  • Income-based Job Seeker's Allowance
  • Income Support
  • Pension Credit Guarantee Credit
  • Universal Credit

Benefits to your pharmacy

  • Enhanced digital dispensing process for your staff
  • Reduced risk of prescription fraud
  • Increased patient convenience
  • Reduced risk of incorrect EPS prescription submission
  • Reduced printing of EPS tokens for patients whose exemption has been verified

You can get more information via the Support Centre in ProScript Connect or visit www.nhsbsa.nhs.uk/ExemptionChecking

Register for RTEC

RTEC functionality is now available in Numark Assist Connect, however, it is important you ensure you have agreed to the terms of the RTEC user agreement prior to using the functionality.

You will need to complete the RTEC registration form in the NHSBSA’s Manage Your Service (MYS) application. 
Details can be found on the PSNC website.

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