This guide covers group 1a prescriptions in Wales, understand manual pricing requirements.

Drug Tariff Guides:  Group 1a Prescriptions (Wales)

This guide looks at red separators in England, understand manual pricing requirements.

Drug Tariff Guides: Red Separators (England)

This guide covers end of month procedures for Wales, submit prescriptions correctly and on time.

Drug Tariff Guides:  End of Month Procedure (Wales)

This guide covers end of month procedures for England, submit prescriptions correctly and on time.

Drug Tariff Guides:  End of Month Procedure (England)

The guide covers out of pocket claims, ensure you're reimbursed for additional costs.

Drug Tariff Guides:  Out of Pocket

This guide covers endorsing specials, avoid errors and secure the correct payment.

Drug Tariff Guides:  Endorsing Specials

This guide covers broken bulk, know when and how to claim.

Drug Tariff Guides:  Broken Bulk

Accord Scheme Price List

Our Tariff Big Hitters highlight some examples of changes in the March 2025 England, Wales and Northern Ireland Drug Tariffs.

Tariff Big Hitters May 2025

Are you compliant? A Guide to Medical Weighing Regulations and How GTS-MedOH Supports Healthcare Providers.

GTS-MedOH:  A Guide to Medical Weighing Regulations

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Dealing with Near Misses and Errors SOP v6.0

Dealing with Complaints (Scotland) SOP v4.0

Auditing of staff adherence to SOPs v4.0

Responsibilities and roles of pharmacy staff SOP v5.0

Customer returns of goods purchased SOP v5.0

Applies to all pharmacists who may take on the role as the Responsible Pharmacist within the pharmacy and be absent from the premises.

Absence of Responsible Pharmacist from the pharmacy SOP v5.0

The purpose of this SOP is that:

<ul>
	<li>complaints are dealt with efficiently</li>
	<li>complaints are properly investigated</li>
	<li>complainants are treated with respect and courtesy</li>
	<li>complainants receive a timely and appropriate response</li>
	<li>complainants are told the outcome of their investigation of their complaint and any action taken in the light of the outcome of a complaint</li>
</ul>

Dealing with complaints SOP (Northern Ireland) v6.0

This SOP applies to the supply of all over the counter medicines (OTC) to the general public who are entitled to expect that medicines purchased OTC will be safe, effective and appropriate for the conditions to be treated and the intended recipient.

Over the counter medicines sales SOP v7.0

This procedure applies to all over the counter sales in the pharmacy for all products and formulations of analgesics including generics and effervescent products that may contain any amounts of codeine or dihydrocodeine in them.

Resource centre

Dealing with Near Misses and Errors SOP v6.0

Dealing with Complaints (Scotland) SOP v4.0

Auditing of staff adherence to SOPs v4.0

Responsibilities and roles of pharmacy staff SOP v5.0

Customer returns of goods purchased SOP v5.0

Absence of Responsible Pharmacist from the pharmacy SOP v5.0

Dealing with complaints SOP (Northern Ireland) v6.0

Over the counter medicines sales SOP v7.0

OTC sales of codeine and dihydrocodeine products SOP v5.0

Disposal of clinical waste SOP v5.0

Dealing with complaints (England & Wales) SOP v6.0

Date check of dispensary stock SOP v6.0

220 resources in this category

Dealing with Near Misses and Errors SOP v6.0

Dealing with Complaints (Scotland) SOP v4.0

Auditing of staff adherence to SOPs v4.0

Responsibilities and roles of pharmacy staff SOP v5.0

Customer returns of goods purchased SOP v5.0

Absence of Responsible Pharmacist from the pharmacy SOP v5.0

Dealing with complaints SOP (Northern Ireland) v6.0

Over the counter medicines sales SOP v7.0

OTC sales of codeine and dihydrocodeine products SOP v5.0

Disposal of clinical waste SOP v5.0

Dealing with complaints (England & Wales) SOP v6.0

Date check of dispensary stock SOP v6.0