Prenton Dell Pharmacy in The Wirral, North West of England, has like many pharmacies been through some incredibly challenging times of late with the increased pressure and workload that the COVID-19 pandemic has bought coinciding with an increase in abuse from patients and difficulties in obtaining safety equipment.

Sally Copson-Moore is an Accuracy Checking Technician at the pharmacy and has been there through the thick of it with the rest of the team as they worked over and above to make sure their patients got what they needed.

Read Sally's story