Patient Safety

Adverse Drug Reaction Reporting - Yellow Card Scheme

Advice for members on reporting an adverse drug reaction (ADR).

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Chaperone Policy

A chaperone policy is put into place to safeguard and protect patients and pharmacy staff.

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Dispensing Errors

All human beings make errors, so it is not surprising that pharmacists and their teams make mistakes.

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Medicines and Safety Advice A-Z

A comprehensive library of medicines advice and guidance.

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OTC / P-medicines liable to abuse

Risk assessment templates to assess you current practice for selling OTC or P-med sales of medicines that may be liable to abuse.

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Patient Safety Medicines Safety Officer

Support and Resources to improve patient safety and nominate a Medicines Safety Officer

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Responsible Pharmacist

Responsible pharmacist regulations come into effect on 1 October 2009.

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Safeguarding children and vulnerable adults

Pharmacy teams have a professional, legal, moral and ethical duty to protect children and vulnerable adults from abuse or neglect, and to work with other organisations to safeguard vulnerable adults and children.

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Serious Shortage Protocols

On Monday 1st July 2019 legislation allowing an emergency measure to manage supply called the Serious Shortage Protocol (SSP) in the event of a serious shortage of a medicine came into force.

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