SOPs

We have over 100 downloadable SOPs available to help you clearly define the processes and procedures within your pharmacy.

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Accessible Information Standard

Accessible Information is defined as information that can be read or received and understood by the patient.

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Chaperone policy

A chaperone policy is put into place to safeguard and protect patients and pharmacy staff.

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CPAF

Numark community pharmacy assurance framework (CPAF) – essential service dispensing pre-visit questionnaire template.

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Falsified Medicines Directive

The European Union Falsified Medicines Directive (2011/62/EU), commonly referred to as FMD, has been introduced to address the issue of falsified medicines reaching the medicines supply chain.

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Information Governance and Data Security and Protection

Community pharmacy contractors are required to give information governance assurances to the NHS each year via an online self-assessment.

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OTC / P-medicines liable to abuse

Risk assessment templates to assess you current practice for selling OTC or P-med sales of medicines that may be liable to abuse.

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Responsible Pharmacist

Responsible pharmacist regulations come into effect on 1 October 2009.

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Safeguarding children and vulnerable adults

Pharmacy teams have a professional, legal, moral and ethical duty to protect children and vulnerable adults from abuse or neglect, and to work with other organisations to safeguard vulnerable adults and children.

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Serious Shortage Protocols

On Monday 1st July 2019 legislation allowing an emergency measure to manage supply called the Serious Shortage Protocol (SSP) in the event of a serious shortage of a medicine came into force.

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Transfer of Controlled Drugs between pharmacies

There may be occasions where a pharmacy needs to transfer a Controlled Drug from one pharmacy to another (e.g. to fulfil an urgent prescription, to prevent the item going out of date etc).

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