SOPs
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We have over 80 downloadable SOPs available to help you clearly define the processes and procedures within your pharmacy.
Accessible Information Standard
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Accessible Information is defined as information that can be read or received and understood by the patient.
Chaperone policy
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A chaperone policy is put into place to safeguard and protect patients and pharmacy staff.
CPAF
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Numark community pharmacy assurance framework (CPAF) – essential service dispensing pre-visit questionnaire template.
Dementia Friends
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There are now 3 million people that are Dementia Friends. You can become a Dementia Friend by following our guidance below.
Diabetes and Ramadan
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Over 3million of the UK population are Muslims and consider the month of Ramadan as the holiest within the Islamic calendar.
Expired Serious Shortage Protocols
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Serious Shortage Protocols (SSPs) that have expired are shown on the panel to the left. The items included in these SSP were subject supply disruptions which are now resolved.
Falsified Medicines Directive
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The European Union Falsified Medicines Directive (2011/62/EU), commonly referred to as FMD, has been introduced to address the issue of falsified medicines reaching the medicines supply chain.
Information Governance and Data Security and Protection
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Community pharmacy contractors are required to give information governance assurances to the NHS each year via an online self-assessment.
OTC / P-medicines liable to abuse
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Risk assessment templates to assess you current practice for selling OTC or P-med sales of medicines that may be liable to abuse.
Pharmacy inspections
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Pharmacists and their teams are well used to a wide range of inspections assessing their professional practice and premises.
Responsible Pharmacist
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Responsible pharmacist regulations come into effect on 1 October 2009.
Safeguarding children and vulnerable adults
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Pharmacy teams have a professional, legal, moral and ethical duty to protect children and vulnerable adults from abuse or neglect, and to work with other organisations to safeguard vulnerable adults and children.
Serious Shortage Protocols
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On Monday 1st July 2019 legislation allowing an emergency measure to manage supply called the Serious Shortage Protocol (SSP) in the event of a serious shortage of a medicine came into force.
Transfer of Controlled Drugs between pharmacies
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There may be occasions where a pharmacy needs to transfer a Controlled Drug from one pharmacy to another (e.g. to fulfil an urgent prescription, to prevent the item going out of date etc).