Mandatory Workforce Survey Opens (England)
The 2024 Community Pharmacy Workforce Survey opened on 16th October 2024. Its completion has been made a mandatory requirement of the Terms of Service from 1st October 2022.
All pharmacy contractors are required to submit data via the survey during an eight-week submission period which closes on 11th December 2024.
The survey is very similar to previous surveys, with questions about the number and full-time equivalent (FTE) number of ten different types of staff (including pharmacists, trainee pharmacists, pharmacy technicians, dispensing assistants, medicines counter assistants and delivery drivers).
One new question has been added that asks about members of the pharmacy team who have trained as pharmacy technicians but are not registered with the General Pharmaceutical Council. The question previously posed on the ease of filling vacancies has been removed.
Health Education England has produced some guidance notes to help with completing the survey
Pharmacy contractors should have been contacted via email by the NHS Business Services Authority (NHSBSA) with a link to complete the survey online. Multiple pharmacy groups will be able to submit data via their head office.
Contractors who do not return the survey will receive reminder emails from the NHSBSA to complete it before the closing date.